This store specializes in boba tea with a variety of unique flavors and toppings, often praised for its dairy-free options and friendly staff. Many customers appreciate the taste and consistency of the drinks, although some mention occasional issues with boba availability and sweetness levels. While the staff is generally friendly and helpful, there are reports of occasional poor customer service and cleanliness concerns. Overall, the store has a loyal customer base that values its unique boba offerings and plans to return.
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Additional Insights
Environment
No specific mentions of ambiance or atmosphere; focus is mainly on drink quality and service.
Cleanliness
Several serious complaints about cleanliness and hygiene, including mold, unwashed equipment, and unsafe food handling practices.
Unique Elements
Dairy-free options and unique boba flavors with a variety of toppings stand out; however, some customers note the use of powder mixes and inconsistent quality.
Service
Generally friendly and appreciative staff, though some customers report rude or inattentive employees and difficulties with tipping options.