Where's The Scoop? is a highly praised ice cream shop in Alpharetta known for its rich, creamy, and diverse rolled ice cream flavors crafted with fresh ingredients. Customers frequently highlight the friendly and welcoming staff, including the personable owner Alexander S, contributing to a positive and inviting customer service experience. The shop features a cozy, modern ambiance with festive decorations during holidays, making it a great spot to relax and enjoy desserts. Additionally, the store offers a complementary boba tea menu with flavorful options, adding variety to the dessert experience.
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Environment
The shop boasts a cozy and modern atmosphere, often decorated seasonally which enhances the customer experience, making it a comfortable place to unwind or celebrate special occasions.
Cleanliness
Reviews frequently mention the store as very clean and well-maintained, with ample seating and accessible facilities including handicap parking and seating.
Unique Elements
Distinctive features include the fresh, made-to-order rolled ice cream prepared in front of customers, unique and diverse flavors (such as Gulab Jamun and lavender berry), and the option for customers to roll their own ice cream during special events.
Service
Customers consistently praise the friendly, patient, and welcoming staff, including personalized interactions like offering free experimental flavor samples and accommodating group events such as birthday parties.