Totally Tea is a popular beverage shop known for its quality bubble tea and other refreshing drinks like shakes and lemonade. The store has a cozy and inviting ambiance with friendly and knowledgeable staff, especially highlighted is an employee named Farhan. While many customers praise the taste and atmosphere, some express concerns about pricing transparency and occasional service delays. Overall, the place is recommended for tea and boba enthusiasts visiting Ann Arbor.
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Additional Insights
Environment
Cozy and relaxed interior creating an inviting atmosphere that customers appreciate.
Cleanliness
No direct comments on cleanliness were provided in the reviews.
Unique Elements
The store is noted for a wide variety of bubble tea options with customizable toppings; however, some complaints about misleading menu signage and pricing transparency were frequent.
Service
Generally friendly and helpful staff, with special mention of Farhan and the manager; however, some customers experienced unhelpful or slow service and lack of explanation on pricing.