This store is a well-regarded bubble tea shop known for its quality drinks and friendly, patient staff. Customers frequently praise the flavor balance and variety of bubble tea options, including milk teas and fruit teas. Service is consistently described as fast and helpful, even during busy times, with a welcoming atmosphere. While some mention the prices as a bit high, the overall sentiment highlights enjoyable, tasty beverages and a positive experience.
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Additional Insights
Environment
The shop has a pleasant mall location with a cozy and inviting atmosphere. Customers enjoy having a nearby bubble tea place and appreciate the environment enough to desire a bigger location.
Cleanliness
No direct mentions of cleanliness issues; one mention of trying to reduce plastic use by requesting deli paper for macaroons, indicating some environmental awareness.
Unique Elements
Unique offerings include almond milk and soy milk alternatives, a variety of toppings like lychee jelly, coffee jelly, and coconut jelly, as well as a diverse menu featuring fruit teas, smoothies, and ramen. The store also enforces mask requirements.
Service
Staff are frequently described as friendly, helpful, and patient, providing recommendations and good customer care even with indecisive customers. Some complaints exist about unresponsiveness to complaints, but positive service comments dominate.