Kokee Tea at Cumberland Mall is praised for its delicious and diverse bubble tea offerings, along with unique treats like fish-shaped waffles. Customers consistently highlight the friendly, efficient, and knowledgeable staff providing excellent customer service. The shop is described as clean, cute, and welcoming, making it a popular spot for bubble tea enthusiasts. Overall, Kokee Tea delivers a high-quality and enjoyable bubble tea experience.
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Environment
The shop is characterized as cute, clean, and welcoming with a pleasant atmosphere suitable for casual visits and repeat customers.
Cleanliness
Multiple reviews note that the store is clean and well-maintained.
Unique Elements
The complimentary fish-shaped waffles with various fillings are a distinctive and appreciated feature, adding a unique touch to the bubble tea experience.
Service
Customer service is frequently described as friendly, helpful, efficient, and knowledgeable, with specific mentions of staff members who help with recommendations and create a welcoming environment.