This store is highly praised for its diverse and extensive menu featuring a variety of bubble tea flavors, including unique and authentic options like real taro and cheese foam. Customers consistently commend the friendly and attentive customer service, mentioning specific staff members by name who personalize the experience. The ambiance is described as clean, inviting, and aesthetically pleasing with a chic and artistic vibe. Overall, patrons express strong satisfaction with both the quality of drinks and the overall environment.
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Environment
The ambiance is described as relaxing, inviting, and chic with a fun nature/succulent garden aesthetic. The store environment is well-kept, clean, and decorated beautifully, providing a pleasant place to hang out or quickly grab drinks.
Cleanliness
Cleanliness is mentioned positively multiple times, reinforcing a tidy and well-maintained environment that customers appreciate.
Unique Elements
Unique aspects include the availability of cheese foam (salty cream), real taro use, soft and sweet boba pearls that stay soft longer than competitors', a large and diverse menu with uncommon flavors, and a good hip-hop music selection in-store rather than typical pop.
Service
Customer service is repeatedly highlighted as outstanding, with frequent mentions of friendly, attentive, and knowledgeable staff who remember regular customers and personalize orders. Specific employees like Amy, Felix, Bri, and Ola receive praise for their exceptional service.