This store is highly praised for its delicious and diverse drink offerings, particularly its boba teas and frappes. Customers consistently highlight the fast, efficient, and friendly service, which enhances the overall experience. The ambiance is appreciated for being clean, modern, and aesthetically pleasing, making it a comfortable place to enjoy drinks. Overall, it is regarded as a top boba destination with a strong commitment to quality and customer satisfaction.
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Additional Insights
Environment
The environment is modern, aesthetically pleasing, clean, and inviting with comfortable seating and a lively atmosphere that adds to the excitement of visiting.
Cleanliness
Generally clean and well-maintained, though one review noted a dirty restroom seat which appears to be an isolated issue.
Unique Elements
The store offers a wide variety of unique and creative drink flavors including fruit-infused and coffee-boba hybrids, plus an app for ordering ahead and collecting points.
Service
Customer service is repeatedly described as warm, welcoming, enthusiastic, and efficient with staff going above and beyond, such as chasing customers to return missing utensils.