Chicha San Chen is a highly praised bubble tea store located in Cedar Hills Mall, known for its high-quality, freshly brewed teas and excellently textured boba. Customers frequently commend the friendly and knowledgeable staff, as well as the clean, spacious, and aesthetically pleasing interior with a modern and slightly upscale vibe. Though sometimes busy with long lines during peak times, the overall experience is enjoyable with customizable drink options and a focus on authenticity and craftsmanship.
Customization Options
Most Popular Items
Additional Insights
Environment
The store boasts a chic, modern, and slightly bougie atmosphere with beautiful interior lighting, tasteful decor, and a spacious layout. The ambiance is often compared to being in Asia or a high-end tea establishment, creating a warm and inviting environment.
Cleanliness
Cleanliness is consistently highlighted with multiple reviewers noting the store is very clean, spacious, and well-maintained, contributing positively to the customer experience.
Unique Elements
Distinctive features include fresh brewing of each tea order, visible tea brewing machines, free samples to encourage exploration, a hanging-style basket presentation for drinks, and a transparent preparation process that reassures customers about ingredient freshness.
Service
The staff are frequently described as friendly, knowledgeable, and passionate, often offering free samples and attentive service even during busy times. Some reviews mention slow service due to training and high volume but generally appreciate the politeness and effort of the employees.