This store is highly praised for its delicious and authentic bubble tea, featuring fresh, flavorful ingredients and well-crafted drinks. Customers frequently commend the attentive and exceptional customer service, particularly highlighting individual staff members who go above and beyond. The ambiance is intimate and small, with limited seating, but the overall atmosphere is welcoming and pleasant. Many reviews emphasize the quality, freshness, and natural taste of the teas and toppings, making it a favorite spot for bubble tea enthusiasts.
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Environment
The store is described as small and cozy with limited space and no seating, creating an intimate environment. The pleasant smell and efficient organization during busy times add to the positive ambiance.
Cleanliness
Cleanliness is highly valued by customers, with staff promptly addressing sanitation concerns and enforcing hygiene standards, which reassures patrons about health safety.
Unique Elements
Unique aspects include the use of real, fresh fruit chunks in drinks, a variety of special flavors like Yumberry and Kyoho grape, a user-friendly app for ordering and parking validation, and the high quality and authenticity reminiscent of drinks found in China.
Service
Customer service is a standout feature, with multiple mentions of friendly, attentive staff and managers like Milo and Kevin who provide personalized, thoughtful service and maintain high hygiene standards.