This store is a popular boba tea shop known for its unique and creative blended drinks with fun names and large sizes for the price. Customers consistently praise the friendly and patient staff, highlighting excellent customer service, especially from named employees like Michael and Ken. The ambiance is described as fun and casual, located in a food court setting with open seating and a mall vibe. Customization options for drinks, particularly sweetness levels, are frequently mentioned, contributing to a positive and enjoyable experience.
Customization Options
Most Popular Items
Additional Insights
Environment
The shop is located in a lively food court near Nordstrom Rack with open seating and a mall-style environment. The vibe is fun, casual, and family-friendly with lots of customization options.
Cleanliness
No direct comments on cleanliness were made in the reviews.
Unique Elements
The store is known for its unique, designer, and playful drink names, large cup sizes for the price, and customizable sweetness and toppings. They also offer souvenir items like a Bear cup, adding to the fun experience.
Service
Customer service is highly praised for being kind, patient, and knowledgeable. Staff like Michael and Ken are repeatedly mentioned for going above and beyond and creating a welcoming atmosphere.