This boba tea shop is highly praised for its delicious and diverse drink offerings, including unique specialty teas and smoothies. Customers consistently commend the friendly, professional, and helpful staff, often highlighting excellent customer service experiences. The ambiance is cozy and clean, making it a favored spot for relaxing or studying near Berkeley campus. While prices are slightly higher than average, the generous portions and quality ingredients justify the cost.
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Environment
The store offers a cozy and clean environment with a great ambiance suitable for relaxing or studying, though seating is somewhat limited.
Cleanliness
The shop is noted to be clean, contributing positively to the overall experience.
Unique Elements
Unique features include the use of real fruit pulps (e.g., passionfruit seeds), freshly brewed teas, and a wide variety of fresh toppings. The staff is personalized by name and praised, adding a personal touch to the experience.
Service
Customer service is repeatedly described as exceptional, with staff and management recognized for politeness, professionalism, and going above and beyond to assist and accommodate customers.