This is a popular boba tea shop in Berkeley known for its authentic and high-quality tea offerings. Customers praise the strong tea flavors, fresh ingredients, and well-prepared boba pearls. The service is generally friendly and efficient, with some mentions of helpful staff and modern ordering technology. The ambiance is described as modern and hip, though seating can be limited and the space somewhat cramped.
Customization Options
Most Popular Items
Additional Insights
Environment
The environment is described as cool and hip with a modern, tech-forward feel including self-service screens and a robot announcing orders. Seating is limited and can be cramped but comfortable when available.
Cleanliness
Cleanliness is noted positively with mentions of a surprisingly clean bathroom and tidy waiting area.
Unique Elements
Unique features include the use of QQ noodles as a topping, ordering technology with large screens and digital order tracking, and a blend of human and robotic customer interaction which adds a futuristic, efficient touch.
Service
Staff are generally friendly, knowledgeable, and responsive, often helping with allergy questions and customizing drinks. Some mention great service despite busy times, with efficient ordering via iPads and clear order announcements.