Casetta is a charming and trendy dessert and beverage shop located in Beverly Hills, known for its diverse menu featuring expertly crafted coffee, tea, soft serve ice cream, and unique desserts. The establishment is praised for its clean and inviting atmosphere, aesthetically pleasing presentations, and outstanding customer service. Many customers highlight the high quality and balanced sweetness of their offerings, which include dairy-free and lactose-free options. The shop provides a cozy ambiance, suitable for socializing, working, or relaxing.
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Environment
The atmosphere is trendy, modern, cozy, and aesthetically pleasing with Instagram-worthy decor such as cassette tape walls and floral drink presentations, making it a great place for hanging out, studying, or socializing.
Cleanliness
Reviews highlight a very clean and tidy environment with proper sanitary standards maintained throughout the store.
Unique Elements
Distinctive features include beautifully decorated drinks with flowers and marshmallows, lactose-free and dairy-free dessert options, a diverse menu including boba, soft serve, frozen yogurt, and a warm, welcoming owner who even shares treats with customers' pets.
Service
The service is consistently described as outstanding, friendly, and customer-focused, with staff and the owner going above and beyond to ensure a positive experience, including accommodating sweetness and ice preferences.