An Ran Ju Gelato & Teahouse is highly praised for its exceptional gelato and hot chocolate, alongside a diverse selection of teas including boba milk teas. Customers consistently highlight the friendly and welcoming service, often mentioning the owner or staff's kindness and attentiveness. The shop offers a cozy and inviting atmosphere, ideal for relaxing after outdoor activities in Big Bear. Overall, it is regarded as a must-visit dessert and tea spot with a memorable customer experience.
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Environment
Cozy and inviting teahouse atmosphere with a small, friendly shop vibe. Appreciated for being a nice retreat after outdoor activities and featuring themed decor such as Uncle Iroh art.
Cleanliness
No direct mentions of cleanliness issues; implied well-maintained given positive overall experience and repeat visits.
Unique Elements
Free gelato samples, personalized flavor recommendations by staff, vegan options, unique gelato flavors like bourbon vanilla apple and honey lavender, and special hot chocolate made with gelato.
Service
Exceptional and personal, frequently described as friendly, welcoming, and going above and beyond. Staff often provide free samples and treats, and show genuine care for customers and even pets.