This local store in Big Pine Key is highly praised for its exceptional boba tea and extensive selection of Asian groceries and snacks. Customers consistently highlight the high quality and delicious taste of the drinks, especially their boba milk teas and unique toppings. The owners and staff are frequently described as warm, friendly, and attentive, creating a welcoming and family-like atmosphere. The store is clean, well-organized, and offers a cozy ambiance that encourages repeat visits and strong customer loyalty.
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Environment
The store atmosphere is described as cozy, inviting, and comfortable with a small Asian market vibe. Customers appreciate the store's neat organization and the warm family environment created by the owners and staff.
Cleanliness
Multiple reviews emphasize that the store is very clean and well organized, contributing to a pleasant shopping and dining experience.
Unique Elements
The store uniquely combines a boba tea bar with a full Asian grocery, imports ingredients directly from Asia, offers special drink customizations like cheese foam and creme brulee toppings, and even roasts their own coffee from a plantation they own.
Service
The owners, Mama Lan Lan and Manny, along with their staff, are repeatedly described as exceptionally friendly, knowledgeable, and attentive. They go above and beyond to make customers feel welcome, provide personalized drink options, and even help with special events.