This store, located inside Baychester Mall, is highly praised for its authentic and delicious bubble tea offerings. Customers appreciate the fresh ingredients, especially the soft and chewy boba pearls, as well as the wide variety of customizable drinks. Service is generally described as friendly, efficient, and welcoming, with staff often going out of their way to provide excellent customer care. The ambiance is casual and convenient for quick orders, though there is no seating available inside.
Customization Options
Most Popular Items
Additional Insights
Environment
The store has a casual and aesthetic vibe with no seating inside, making it ideal for quick orders and takeout. It is somewhat tricky to locate, being on the second floor near the JC Penney entrance in Baychester Mall.
Cleanliness
There are no explicit mentions of cleanliness issues, suggesting the store maintains a satisfactory level of cleanliness.
Unique Elements
The store offers customizable sweetness levels and a variety of unique drinks and desserts including dumplings and strawberry cheesecake. The option to try drinks before buying and the fast, efficient service despite long lines are distinctive features.
Service
Customer service is frequently described as friendly, kind, and helpful, with staff willing to explain drink options and even remake drinks when needed. Specific employees, such as the girl with red hair and the cashier with orange hair, are praised for their welcoming attitude.