This Gong Cha location in Greenpoint is highly regarded for its refreshing and well-crafted bubble tea selections. Customers consistently praise the quality of the drinks, highlighting their perfect sweetness and fresh ingredients. The store is noted for its clean, cute, and comfortable atmosphere with friendly and helpful staff providing excellent customer service. Many reviewers express strong satisfaction and a desire to return, emphasizing a welcoming neighborhood vibe.
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Environment
The store is small but clean, cute, and well-maintained with a few seating options inside and outside, creating a pleasant and inviting atmosphere.
Cleanliness
Multiple reviews emphasize the store's cleanliness and fresh ingredients, contributing to a positive overall experience.
Unique Elements
The store offers a variety of unique toppings like white pearls, basil seeds, and coconut jelly, and features an electronic points system for convenience. Seasonal and fruit-based teas are also highlighted.
Service
Customer service is frequently described as superb, friendly, and attentive with staff going above and beyond, including making perfect drinks and providing handwritten notes with deliveries.