This boba tea store is highly praised for its excellent drink quality, especially their signature Thai milk tea, matcha milk tea, and taro milk tea, which many customers describe as authentic and delicious. The customer service is consistently lauded, with several employees like Ashley, Edgar, Stephanie, and Natalia receiving individual commendations for their friendliness, knowledge, and attentiveness. The ambiance is described as cozy, inviting, and suitable for studying or socializing, with a beautiful and stylish environment. Overall, patrons express strong satisfaction and enthusiasm for returning.
Customization Options
Most Popular Items
Additional Insights
Environment
The store has a cozy and inviting ambiance with beautiful décor, a stylish environment, and a friendly vibe suitable for relaxing, socializing, or studying. Some reviews mention the availability of games and an overall lovely environment.
Cleanliness
There are no direct mentions of cleanliness issues or praises; the general impression is positive and no cleanliness concerns were noted.
Unique Elements
The store offers a variety of mochi donuts alongside drinks and features customizable options for boba, such as trying different boba beads. They also provide milk alternatives like almond, oat, or soy milk and have happy hour specials honored by management.
Service
Customer service is outstanding with multiple mentions of friendly, attentive, and knowledgeable staff such as Ashley, Edgar, Stephanie, Natalia, Ricky, and Gabby. Staff often personalize orders and create a welcoming atmosphere.