Glaze Tea is highly praised for its exceptional quality bubble tea and friendly customer service. Customers appreciate the wide variety of flavorful tea options, including unique blends like Moonlight and Amber. The staff are consistently described as patient, helpful, and welcoming, contributing to a pleasant and inviting atmosphere. The store is clean, well-maintained, and offers a cozy environment ideal for social gatherings.
Customization Options
Most Popular Items
Additional Insights
Environment
The store offers a cozy and inviting atmosphere, suitable for socializing and enjoying tea with friends. Customers mention it being a great spot for small tea parties and relaxing visits.
Cleanliness
Multiple reviewers note that the store is very clean and well-maintained, enhancing the overall positive experience.
Unique Elements
Unique features include customizable sweetness and ice levels, specialty teas like Moonlight and Amber, a fun milk tea hot pot experience, and complimentary small treats such as free M&Ms or mini magnets from management.
Service
Customer service is repeatedly described as exceptional, with staff being patient, friendly, and attentive. Employees like Cassia, Masha, Huyen, and Kara/Cara are specifically mentioned for their helpfulness and warm demeanor.