OneZo is a highly praised bubble tea shop known for its delicious and fresh drinks, especially its brown sugar boba varieties. Customers frequently highlight the friendly and attentive staff, as well as the cozy and clean environment with minimalist decor. The shop is appreciated for its late hours and unique offerings, making it a popular spot for both casual visits and late-night cravings. Overall, patrons find it a reliable and enjoyable destination for bubble tea and related treats.
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Environment
The ambiance is cozy and minimalist with clean, cute decor, including green plants, bookshelves, and unique elements like a large Lego Porsche 911 model. The space is small with limited seating, encouraging takeout, but still comfortable enough for chilling or studying.
Cleanliness
The shop is noted to be very clean and tidy, contributing positively to the overall experience.
Unique Elements
Unique features include a wide variety of chewy bubbles, lactose-free and soy milk alternatives, distinctive items like seaweed pork floss souffle and black rice taro, and the availability of drinks late into the night. The shop also offers customizable sweetness and ice levels and a large menu of creative drinks.
Service
Customer service is frequently described as very friendly, kind, and hardworking with quick and attentive staff who offer great recommendations. Some comments mention initial slow service during opening weeks, but overall service is praised and employees are deserving of raises.