This store is highly praised for its delicious and well-crafted boba tea drinks, with many reviewers highlighting the quality and flavor of their beverages. Customer service is frequently described as friendly, helpful, and prompt, contributing to an overall positive experience. The ambiance is welcoming and comfortable, featuring amenities like card games and cozy seating for customers to relax. While some variability in wait times is noted, the majority of customers express strong satisfaction and loyalty toward the store.
Customization Options
Most Popular Items
Additional Insights
Environment
The store offers a cozy and fun atmosphere with comfortable seating, card games, and a chill environment that invites customers to stay and enjoy their drinks.
Cleanliness
Cleanliness is not directly mentioned in most reviews, but no negative comments suggest any issues; the environment appears well-maintained.
Unique Elements
The store offers a points/rewards system through an app called Clover, allows custom orders including mixing flavors and adjusting sweetness, and has a variety of tea bases including juice-based drinks and horchata brulee.
Service
Customer service is consistently described as friendly, attentive, and knowledgeable, with specific employees like Eric and Erick receiving praise for their great attitude and assistance.