Hi Tea is a highly praised bubble tea and dessert shop known for its excellent drink quality, friendly and attentive customer service, and charming, cozy ambiance. Customers frequently compliment the wide variety of teas, including specialty milk teas and fruit teas, as well as the unique rolled ice cream offerings. The shop features a warm and inviting atmosphere with adorable decor and interactive elements, making it a favorite local spot for both casual visits and gatherings.
Customization Options
Most Popular Items
Additional Insights
Environment
The shop is characterized as cozy, adorable, and calming with lovely decor including a post-it wall with customer drawings and potted plants. The atmosphere is inviting for both casual hangouts and family visits.
Cleanliness
While cleanliness is not frequently mentioned explicitly, the overall positive tone about the environment and service implies a well-maintained space.
Unique Elements
Unique features include the customizable boba options, the interactive post-it note wall for drawings, and a variety of offerings beyond boba such as rolled ice cream, bubble waffles, shaved ice, and specialty snacks.
Service
The staff are consistently described as friendly, kind, patient, and accommodating. Multiple reviews highlight thoughtful service including helping customers choose drinks and adjusting sweetness levels. The owner Jennifer is mentioned as warm and welcoming.