This boba tea store located in Chandler Mall/Fashion Center offers a wide variety of flavorful and delicious boba drinks with fresh and well-balanced boba pearls. Customers consistently praise the quality of the beverages, especially unique flavors like Mango Tango, Snow Bunny, and Thai tea. The service is frequently described as friendly, patient, and efficient, contributing to an enjoyable customer experience. The ambiance is lively with good music and a welcoming vibe, though some wish it had a standalone location outside the mall.
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Environment
The store is located in a busy mall food court with good vibes and music. Some customers wish for a standalone location. The atmosphere is described as fun and accommodating, especially for groups and families.
Cleanliness
The store is noted as clean by reviewers, contributing positively to the overall experience.
Unique Elements
The store offers a secret menu, a great rewards system including birthday credits, and creative drink add-ons like gobi poppers and nunus. They also have notable doughnuts and a variety of options including low calorie and fruit-added drinks.
Service
The staff are repeatedly described as friendly, patient, helpful, and quick, with some employees named positively (e.g., William, Moo, Spencer). Some mention occasional order mistakes but overall excellent service.