Cloud9 Tea is a highly praised family-owned bubble tea shop known for its high-quality, freshly brewed teas and delicious drinks. Customers consistently highlight the exceptional customer service provided by the friendly and welcoming owners and staff. The ambiance is described as clean, spacious, and cozy, with games available for relaxation and socializing. Overall, the store offers a great environment for both casual visits and gatherings, making it a favorite local spot.
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Additional Insights
Environment
The atmosphere is clean, cozy, spacious, and inviting, featuring games such as board games and Jenga that enhance the social experience for customers of all ages.
Cleanliness
Multiple reviews note that the store is very clean and well-maintained, contributing to a pleasant customer experience.
Unique Elements
The shop is family owned and operated by a husband and wife team, offers a selective but well-curated menu, includes games for entertainment, and provides a punch card loyalty program.
Service
The customer service is consistently described as outstanding, friendly, and personalized, with the owners often going above and beyond to make customers feel appreciated and welcome.