HiTea is a well-loved Asian fusion eatery and boba tea shop known for its high-quality and visually appealing drinks, as well as a diverse menu featuring Japanese comfort food such as ramen, udon, and donburi. The staff is frequently praised for their friendliness and helpfulness, contributing to a welcoming atmosphere. The establishment offers a cozy and aesthetically pleasing ambiance with unique decor elements that enhance the dining experience. Customers consistently highlight the reasonable prices and prompt service, making it a popular spot for both casual dining and bubble tea enjoyment.
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Environment
The ambiance is described as beautiful, artistic, and comforting with unique decor including Lego sculptures, cat design bowls, wood ramen spoons, and a cute, fun atmosphere perfect for dates or studying.
Cleanliness
While cleanliness is not explicitly discussed in detail, the overall tone and mentions of a neat and well-kept environment imply a generally clean space.
Unique Elements
Unique features include the option to bring board games, use of ordering kiosks/tablets, a large glass water pitcher for self-refills, customizable meals, and playful decor elements like giant teddy bears and Lego sculptures.
Service
Customers consistently praise the staff for being very friendly, helpful, and accommodating, even going out of their way to remake dishes or assist with special needs.