Elitea is a highly regarded boba tea shop in Chicago known for its high-quality, rich, and aromatic tea offerings, particularly their Rock Tea series. Customers frequently praise the perfectly chewy boba and well-balanced sweetness in their drinks. The service is described as friendly, helpful, and professional, with some notes on occasional wait times but effective management. The ambiance is modern, clean, cozy, and inviting, making it a popular spot for both casual visits and social gatherings.
Customization Options
Most Popular Items
Additional Insights
Environment
The shop has a clean, modern, and cozy vibe with a chill atmosphere, located in a basement food court that some find a hidden gem.
Cleanliness
Multiple reviewers mention the shop is clean and well-maintained.
Unique Elements
Elitea offers a wide variety of customizable drinks including different tea bases, toppings, and sugar levels. Their Rock Tea series stands out as a premium offering, and they provide unique flavors like lemon tea with butter melon and lychee slushies. The shop also allows ordering via multiple platforms and emphasizes refined, less sweet drinks.
Service
The staff is friendly, welcoming, and helpful with recommendations. While some customers noted slow service during busy times, management is effective and professional in addressing issues.