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Totally Tea

5.3
(51 reviews)
Totally Tea

This store offers a variety of delicious beverages, including smoothies, espresso, and notably bubble tea. Customers consistently praise the quality and flavor of the drinks, highlighting specific favorites such as the Pink Drink and mango mango tea. The customer service is frequently commended for being friendly, accommodating, and attentive, with multiple mentions of staff going above and beyond to ensure satisfaction. The overall atmosphere is described as quick, polite, and affordable, creating a welcoming environment for first-time and returning customers alike.

Most Popular Items

Pink Drink
"I had the Pink Drink and it was delicious. Definitely recommend this place!!!"
Strawberry Smoothies
"My girls ordered the strawberry smoothies and none of us like them. The owner made my girls smoothies (my youngest didn’t like so he made her a strawberry lemonade). He did this all free of charge to make sure we were satisfied! Great customer service!"
Mango Mango Tea
"Also the beverages where amazing! To all honesty not all teas are good but at least the mango mango, Matcha tea and peach fruit were really good flavors! Give this place a try. Great service and amazing drinks!"

Additional Insights

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Environment

The environment is quick and polite with a welcoming feel, suitable for first-timers and repeat customers.

Cleanliness

No explicit mentions of cleanliness in the reviews.

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Unique Elements

The store offers sample tastings, free remakes for dissatisfied customers, and personalized flavor trials which enhance the customer experience.

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Service

Exceptional and friendly service with staff often accommodating special requests and offering free remakes or samples to ensure customer satisfaction.

Store Information

Address
641 Chicago Ridge Mall K-16, Chicago Ridge, IL 60415
Hours
Monday 11AM-7PM
Tuesday 11AM-7PM
Takeout
Dine-in

Highlights

Great tea selection