This store is highly praised for its exceptional bubble tea and drink quality, with many customers highlighting the flavorful and fresh beverages. The customer service is consistently described as friendly, welcoming, and accommodating, enhancing the overall experience. The ambiance is noted as clean, bright, and inviting, making it a popular spot for hangouts and studying. Overall, patrons express strong satisfaction with the combination of great drinks, excellent service, and a pleasant environment.
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Additional Insights
Environment
The store is noted for its clean, bright, and aesthetic environment with a chill vibe, making it suitable for studying, meeting friends, and relaxing hangouts. The coordinated grey and white decor adds to its pleasant atmosphere.
Cleanliness
Multiple reviews highlight the store’s immaculate cleanliness, including clean restrooms with pleasant smells, contributing positively to the customer experience.
Unique Elements
Unique features include freshly made boba every 3 hours, a secret or hidden coffee menu with specialty options, and inclusion of real fruit chunks in teas like lychee and peach, enhancing authenticity and freshness.
Service
Customer service is frequently described as phenomenal, friendly, and accommodating, with staff and owners going above and beyond to recommend drinks and adjust orders to customer preferences.