Island Tea and Boba is highly praised for its delicious and high-quality bubble tea offerings, with many reviewers highlighting the excellent flavor and freshness of the drinks. Customers consistently commend the friendly and attentive customer service, often mentioning the owner and staff by name. The shop has a clean, cute, and welcoming atmosphere, making it a popular spot for locals and tourists alike. The ability to customize sweetness levels and the variety of boba types available are also important aspects appreciated by patrons.
Customization Options
Most Popular Items
Additional Insights
Environment
The shop is described as cute, clean, cozy, and with a relaxing atmosphere. The design is charming with a laid-back feel, and some reviews mention board games and a friendly environment suitable for both tourists and locals.
Cleanliness
Multiple reviewers note the store is very clean, including the main area. One minor comment mentioned the bathroom could use some improvement but overall cleanliness is good.
Unique Elements
Customization is a key feature with many options for boba types, sweetness levels, and tea flavors. The owner’s personal involvement and willingness to create custom drinks for customers is a distinctive aspect. The availability of multiple boba types (tapioca, popping boba, jellies) and blended teas are unique highlights.
Service
Customer service is frequently described as excellent, friendly, and attentive. The owner is noted for being personally involved, knowledgeable, and helpful, often assisting customers in selecting drinks and providing a warm welcome.