Coffee and Tea Zone is a locally owned coffee and boba tea shop known for its delicious and thoughtfully crafted drinks, including coffee, tea, boba, and ice cream. The owner, Kathy, and her staff provide friendly, accommodating, and personalized customer service, creating a welcoming and warm atmosphere. The shop is described as cozy, quaint, and a great place for both relaxing and socializing. Customers frequently praise the quality of drinks and the inviting ambiance.
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Additional Insights
Environment
The ambiance is described as cozy, warm, quaint, and dimly lit, making it a great spot to relax with family or friends. The atmosphere is inviting and comfortable for casual hangouts or remote work.
Cleanliness
While cleanliness is not explicitly detailed in most reviews, no negative comments were made regarding the cleanliness, implying it is well maintained.
Unique Elements
The shop offers a combination of coffee, tea, boba drinks, and ice cream in one location. They feature customizable drinks including milk alternatives like almond milk, and have a unique air-lock coffee cup to prevent spills during commuting. The blend of these offerings alongside friendly service makes it stand out.
Service
Customer service is repeatedly highlighted as excellent, with polite, helpful, and friendly staff. The owner Kathy is especially noted for remembering customers and creating a personal connection. Staff accommodate special needs such as wifi access during outages and quickly resolve issues like spilled drinks.