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Gong cha Columbia Mall

5.6
(35 reviews)
Gong cha Columbia Mall

This store is highly praised for its excellent quality drinks, specifically bubble tea and smoothies, with many customers highlighting the delicious taste and customization options. The staff, including Hazel, Marlen, Ianna, and Peter, receive consistent commendations for their friendly, helpful, and engaging service. While located in a mall with limited ambiance control, the team maintains a fast and pleasant experience for customers. Overall, it is regarded as a top bubble tea destination in the area with fair prices and a welcoming atmosphere.

Customization Options

🧊Ice Level
🍯Sweetness

Most Popular Items

Strawberry Earl Grey Milk Tea with Pearls
"Hazel and her coworker were so amazing despite closing early they made me a drink before they finished closing up the cafe, my God the drink she made me was amazing it was the "strawberry earl grey milk tea with pearls" 10/10 recommendation"
Honeydew Drink
"The milk tea is great, and I recently tried a honeydew drink-- highly recommend!"
Smoothies
"Best place for smoothies nd milk tea, friendly service. Cashier, Hazel, was so helpful. Highly recommended."

Additional Insights

🌿

Environment

As the store is located inside a mall, the ambiance is limited but the staff strive to create a pleasant experience despite this constraint.

Cleanliness

No direct mentions of cleanliness were made, but the positive experience and fast service imply a well-maintained environment.

🌟

Unique Elements

Customization options for toppings, ice level, and sugar level are highlighted along with the availability of ordering via counter or touchscreen, and a wide selection of bubble tea flavors.

🛎️

Service

Service is frequently described as friendly, kind, helpful, and fast with specific staff members named and praised for their attentiveness and engagement.

Store Information

Address
10300 Little Patuxent Pkwy, Columbia, MD 21044
Hours
Monday 11AM-8PM
Tuesday 11AM-8PM
Delivery
Takeout
Dine-in

Highlights

Great tea selection