D&Tea is a charming and cozy bubble tea and dessert shop highly praised for its delicious drinks and desserts, particularly bubble tea varieties and cheesecakes. The staff is consistently described as friendly, knowledgeable, and attentive, providing excellent customer service. The ambiance is welcoming, cute, and relaxing, making it a great spot to enjoy tea and desserts. Customers appreciate the quality of the ingredients, reasonable pricing, and convenient location near shopping and entertainment.
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Additional Insights
Environment
The store atmosphere is consistently called cute, cozy, charming, and relaxing, with well-done decor and a minimalist yet modern style that invites customers to linger.
Cleanliness
The store is described as clean and welcoming, contributing positively to the overall experience.
Unique Elements
Unique features include a wall of post-it note doodles, seasonal event-themed cups (e.g., gingerbread man cups for Christmas), the option to order via self-service kiosks, and a reward program for frequent customers.
Service
Staff are frequently described as super friendly, helpful, and knowledgeable, often providing detailed recommendations and accommodating special dietary needs such as dairy allergies.