Say Tea & Smile is a highly praised bubble tea shop known for its delicious and fresh drinks, particularly bubble teas and specialty slushies. Customers consistently highlight the friendly, helpful, and attentive staff, especially mentioning employees such as Yeric and Stefany. The ambiance is described as cute, cozy, and aesthetically pleasing, making it an inviting place to relax, study, or socialize. Cleanliness is also noted, with the shop and facilities being well-maintained.
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Environment
The shop has a cute, aesthetic, and cozy ambiance with appealing interior decoration. Customers appreciate it as a nice place to relax, study, or hang out with friends, with some mentioning a dog-friendly outdoor seating area.
Cleanliness
The store is described as clean and well-maintained, including spotless bathrooms, contributing to a pleasant overall experience.
Unique Elements
Unique features include specialty drinks like blue matcha and butterfly pea Thai tea, a variety of popping bobas and tapioca boba, and a focus on visually appealing layered drinks that encourage shaking before drinking. The shop also offers a small selection of pastries.
Service
Customer service is repeatedly praised as excellent, friendly, and attentive. Staff members like Yeric, Stefany (Stef), and Yeili are frequently named for their helpfulness, knowledge, and personalized recommendations.