This bubble tea store is highly praised for its delicious and authentic bubble tea drinks, offering a great variety of flavors that are consistently well made. Customers repeatedly commend the friendly, kind, and accommodating customer service, often mentioning the welcoming owners and staff. The ambiance is described as clean, beautiful, and welcoming, though seating is limited and not ideal for extended sit-down visits. Overall, the store provides a satisfying experience with great quality drinks and a strong local community feel.
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Additional Insights
Environment
The store is clean, beautiful, and welcoming but has limited seating capacity with only a few tables and bar window seats, making it less ideal for long sit-down visits.
Cleanliness
The store is noted to be very clean and well-maintained, contributing positively to the overall experience.
Unique Elements
The bubble tea is juice-based rather than green tea-based in some drinks, offers dairy-free and customizable options, and the owners demonstrate personal care and community connection, including a points card loyalty program.
Service
Customer service is repeatedly described as exceptional, with friendly, patient, and helpful staff and owners who go above and beyond, including setting up seating outdoors and assisting with wifi.