This store is highly praised for its delicious rolled ice cream, boba tea, and bingsu offerings, with many reviews highlighting the freshness and quality of ingredients. Customers frequently commend the friendly, knowledgeable, and patient staff who provide excellent customer service. The ambiance is described as cute and lively, with a clean environment that is welcoming for families and groups. Overall, patrons express strong satisfaction and a desire to return, emphasizing both the unique products and the enjoyable experience.
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Additional Insights
Environment
The store is characterized as cute, lively, and a nice spot for chilling and hanging out with friends and family. It can get busy during peak times but maintains a warm and welcoming environment.
Cleanliness
Multiple reviewers note the place is clean and well-maintained, contributing positively to the overall experience.
Unique Elements
Unique offerings include rolled ice cream, milkshakes called 'milkies', bingsu snow with creative toppings, and a cotton candy machine, making the store stand out among typical boba shops.
Service
Staff are repeatedly described as friendly, positive, knowledgeable, patient, and kind, often going above and beyond to engage with customers and accommodate special requests.