Thulung Boba House is a highly praised new bubble tea shop located in downtown Cuyahoga Falls, offering a wide variety of fresh and delicious boba teas and related treats. Customers consistently commend the quality and flavor of their drinks, including classic milk teas, fruit teas, and unique milkshakes. The service is described as friendly, efficient, and accommodating, enhancing the overall customer experience. Although the ambiance is noted as modern with some suggestions for more vibrant decor, the store maintains a clean and welcoming environment.
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Environment
The atmosphere is clean and inviting with seating and game options like board games and Uno, making it a great place to hang out. Some reviewers mentioned the interior has gray and black tones that feel less vibrant than typical boba shops and suggested adding more color and lighting.
Cleanliness
Multiple reviews highlight the store's cleanliness and well-maintained environment, contributing positively to the overall experience.
Unique Elements
The shop offers a diverse menu including traditional boba teas, fruit teas, milkshakes, slushes, and bubble waffles with ice cream. They also have allergy-friendly options (no cashew nuts) and milk alternatives. The inclusion of board games and a welcoming family-run atmosphere are unique draws.
Service
The customer service is repeatedly described as exceptional, with staff being very friendly, kind, knowledgeable, and accommodating to special requests such as no bubbles or sugar level adjustments. The owner is noted for her kindness and generosity.