Pearl's Tea is a highly praised bubble tea shop known for its delicious and refreshing drinks, including brown sugar boba and various fruity teas. Customers consistently highlight the friendly and helpful staff, creating a welcoming environment especially for first-timers. The ambiance is cozy and aesthetically pleasing, featuring comfortable seating options like bean bag chairs and a clean, retro-inspired interior. Overall, the store receives strong recommendations for both its quality beverages and excellent customer service.
Customization Options
Most Popular Items
Additional Insights
Environment
The store has a cute, retro, and inviting interior with comfortable seating like bean bag chairs and rocking chairs. The ambiance includes nice plants, music, and card games, making it a great place to relax or study.
Cleanliness
Cleanliness is consistently noted positively, with the shop described as well-maintained and tidy.
Unique Elements
Unique features include customizable drink options, a loyalty program with rewards, and a welcoming atmosphere with games and comfortable seating. The shop is also noted for hand-making drinks rather than pre-mixing.
Service
Customer service is frequently described as friendly, helpful, and enthusiastic. Staff are often recognized by name and remembered for customers' specific orders. Some reviews mention training staff being patient.