This locally owned ice cream parlor offers a wide variety of creative and natural ingredient-based ice cream flavors along with a selection of boba teas and a small lunch menu. Customers consistently praise the friendly, knowledgeable, and attentive staff, often mentioning individual employees by name. The ambiance is described as warm, welcoming, and laid-back with nice music and seating options both indoors and outdoors. The shop is also pet-friendly and provides amenities for dogs, adding to its unique charm.
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Additional Insights
Environment
The atmosphere is described as cute, laid-back, and welcoming with chill music, clean and bright spaces, indoor and outdoor seating, and a friendly vibe that includes pet accommodations and games for entertainment.
Cleanliness
The shop is consistently noted as very clean, bright, and well-maintained, contributing to a pleasant customer experience.
Unique Elements
Unique features include a pet-friendly policy with pup cups and water bowls, a combination of ice cream, boba tea, and a lunch menu including sandwiches and wraps, as well as a small retail section offering clothes, bags, and candles.
Service
Exceptional and attentive customer service is a hallmark, with staff often going above and beyond, offering samples, personalized recommendations, and warm, friendly interactions. Employees like Maxwell, Nikki, and Matthew receive multiple mentions for their kindness and professionalism.