This bubble tea shop in East Lansing is highly praised for its exceptional quality drinks, particularly its milk teas made with fresh, natural ingredients rather than powders. The service is generally friendly, knowledgeable, and quick, with some occasional past issues that have since improved. The ambiance is cozy, clean, and inviting, featuring cute decor such as giant stuffed bears, making it a comfortable spot to relax or hang out. Customers appreciate the wide menu selection and personalized drink options.
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Additional Insights
Environment
Cozy, clean, and calming environment with modern, small but inviting decor. The presence of large stuffed bears adds a unique and charming touch. It is considered a relaxing spot to hang out or study, often quieter than other places nearby.
Cleanliness
Multiple reviewers mention the store is clean and well-maintained, contributing to an enjoyable atmosphere.
Unique Elements
Use of lactose-free milk and fresh boba made daily. Availability of both tapioca pearls and fruit jellies. Clear, easy-to-navigate menu with many unique teas like Genmaicha and Osmanthus milk tea. The giant stuffed bears and the ability to stay late for study or hangout sessions also stand out.
Service
Generally friendly, kind, and knowledgeable staff who try to assist customers with menu questions and customize orders. There was one noted instance of rude service in the past, but that staff member is reportedly no longer working there and service has improved.