Gong Cha

This store is highly praised for its exceptional and welcoming customer service, with staff described as friendly, helpful, and knowledgeable. The quality of the drinks, especially the teas, is frequently highlighted as delicious, tasty, and refreshing. Customers appreciate the personalized attention and sample offerings, enhancing the overall experience. The ambiance is implied to be pleasant and comfortable based on repeated positive service interactions.

Most Popular Items

Thai Tea (hot)
"Great service. Thai tea (hot) was delicious."
Various Tea Flavors
"The teas are tasty and refreshing."
Toppings (samples)
"She gave me a half dozen samples of various toppings and explained to me a lot about what they do."

Additional Insights

🌿

Environment

While not explicitly described, the repeated references to positive service experiences suggest a comfortable and pleasant atmosphere.

Cleanliness

No explicit mentions of cleanliness were found in the reviews.

🌟

Unique Elements

Offering multiple samples of toppings and detailed explanations about their products is a distinctive feature highlighted by customers.

🛎️

Service

Customer service is described as amazing, friendly, helpful, and knowledgeable, creating a welcoming environment with personalized attention including sampling toppings.

Store Information

Address
641 E Grand River Ave, East Lansing, MI 48823
Hours
Monday 12-8PM
Tuesday 12-8PM
Delivery
Takeout
Dine-in

Highlights

Great tea selection