Gong Cha at American Dream mall is a popular bubble tea store known for its delicious drinks and friendly, efficient service. Customers consistently praise the quality of the milk teas and the freshness and chewiness of the boba pearls. The store features a welcoming atmosphere with notable decor such as a giant bubble tea statue. Overall, it provides a satisfying and quick beverage experience even during busy times.
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Environment
The store is located inside the Hmart Food Hall with a pleasant design highlighted by a giant bubble tea statue in front, creating an inviting and visually distinctive environment.
Cleanliness
While cleanliness is not explicitly mentioned, the reviews imply a well-maintained store through comments on efficient service and positive experiences during busy periods.
Unique Elements
The presence of a giant bubble tea statue and the availability of a well-functioning app for ordering ahead are distinctive features noted by customers.
Service
The staff are frequently described as friendly, kind, helpful, and efficient, with individual employees such as Wendy, Dajin, and Artemis receiving personal praise for their service and recommendations.