Ono Tea House is highly praised for its delicious and diverse selection of teas, especially bubble tea, with large portions and good pricing. Customers repeatedly highlight the friendly and knowledgeable staff who provide excellent customer service and helpful recommendations. The ambiance is described as cozy and comfortable, with tasteful decor including plants, making it a nice place to relax or study. Overall, customers express high satisfaction with both the quality of drinks and the welcoming atmosphere.
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Additional Insights
Environment
The shop is small and cozy with cute plants and comfortable seating, recently redecorated to include tables for studying or hanging out.
Cleanliness
While cleanliness is not explicitly mentioned in most reviews, the positive ambiance and atmosphere imply a clean environment.
Unique Elements
The boba pearls are noted as soft, small, and flavorful, cooked with brown sugar rather than bland. Monthly specials and promotions add to the unique appeal.
Service
Customer service is consistently described as friendly, helpful, and knowledgeable, with staff willing to provide suggestions and accommodating phone orders.