Boba Direct is highly praised for its exceptional customer service and high-quality bubble tea products. Reviewers highlight the company’s reliability, fast turnaround, and helpfulness, especially for businesses needing last-minute large orders. The store is recognized as a trusted partner for bubble tea supplies, offering great prices and consistent product quality that delights customers. Overall, the atmosphere is professional and welcoming, with responsive communication and strong support for business owners.
Most Popular Items
Additional Insights
Environment
Although primarily a supplier, the store atmosphere is described as professional, easy to work with, and supportive for business owners starting or running a boba business.
Cleanliness
Cleanliness is not explicitly mentioned in reviews.
Unique Elements
The company offers training classes and business support, going beyond typical supplier services to help customers succeed in their ventures.
Service
Customer service is repeatedly described as exceptional, friendly, and very responsive, with quick communication and willingness to assist even at last minute. Melissa and Oliver are frequently mentioned as outstanding team members.