Sugar Plum is a highly praised tea and pastry shop located in downtown Ellicott City, known for its delicious and diverse menu of bubble teas, fruit teas, pastries, and desserts. Customers consistently highlight the friendly and welcoming staff, as well as the cozy, charming atmosphere with unique decor elements. The store offers a wide variety of high-quality drinks and treats that cater to different tastes, including gluten-free and dairy-free options. Overall, visitors find it a perfect place to relax, enjoy flavorful beverages, and indulge in delightful sweets.
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Environment
The shop features a cozy, cute, and modern atmosphere with plush velvet chairs, crystal chandeliers, soft lighting, and a relaxing vibe often enhanced by Lofi beats. The decor includes pink and plum colors and a serene environment suitable for socializing or studying.
Cleanliness
Multiple reviewers mention the store is very clean and well-maintained, with a tidy interior and comfortable seating both upstairs and downstairs.
Unique Elements
The store offers a broad menu including traditional and unique items such as cheese teas, Vietnamese iced coffee, Taiwanese snacks, and gluten-free and dairy-free baked goods. They also sell tea leaves and small plush keychains, creating a unique shopping experience.
Service
The service is frequently described as warm, friendly, and accommodating, with staff going out of their way to ensure customer satisfaction, such as remaking drinks and offering free replacements for children.