This store is highly praised for its flavorful and fresh boba drinks, excellent customer service, and inviting atmosphere. Many reviewers highlight the personalized recommendations and friendly staff, especially mentioning the owner Jay and employee Elizabeth. The ambiance is described as clean, cozy, and modern, creating a welcoming environment for individuals and groups. Overall, it is considered one of the best boba tea spots in the area with a great variety of options and delightful desserts.
Customization Options
Most Popular Items
Additional Insights
Environment
The store has a very nice, clean, cozy, and modern atmosphere with great vibes and music. The décor is beautiful and the environment inviting for families, groups, and solo visits.
Cleanliness
Multiple reviews emphasize that the store is very clean and well-maintained, contributing to a pleasant overall experience.
Unique Elements
Customization is a key unique feature, including customizable drinks beyond a fixed menu, options for mixing flavors, and staff encouragement to try new combinations. The availability of unique items like mini pancakes and popping boba flavors also stands out.
Service
Customer service is consistently described as outstanding, with staff and the owner being polite, patient, and helpful in customizing drinks and offering suggestions. Many reviewers mention personalized attention and kindness, including letting customers try flavors before ordering.