This Gong Cha location in Englewood is highly praised for its delicious and authentic bubble tea offerings, featuring a wide variety of flavors and customizable sweetness. Customers consistently highlight the excellent and friendly customer service, particularly mentioning staff members like Kumar, Parthavi, and Chris for their attentiveness and helpfulness. The ambiance is described as spacious, clean, and pleasant, making it a great spot for studying or casual visits. The store is also noted for its fast service and enjoyable music atmosphere, contributing to a welcoming environment.
Customization Options
Most Popular Items
Additional Insights
Environment
The store atmosphere is spacious, clean, and pleasant with nice seating arrangements. It is considered a great place to study and relax, complemented by a good choice of music including K-pop songs.
Cleanliness
The store is noted to be very clean with guests appreciating the tidy environment and available bathroom facilities.
Unique Elements
Customization of sweetness levels from 0-100% is a unique and appreciated feature. The variety of drink options catering to different dietary restrictions and a welcoming music ambiance featuring K-pop songs also stand out.
Service
Customer service is frequently described as excellent, friendly, and attentive with specific praise for staff members Kumar, Parthavi, and Chris. Staff are welcoming, knowledgeable, and efficient, which greatly enhances the overall experience.