This store is highly praised for its delicious and fresh bubble tea drinks, offering a wide variety of flavors and customizable options. Customers consistently highlight the friendly, efficient, and accommodating staff who provide excellent customer service. The ambiance is described as cozy, fun, and inviting, making it a great spot to relax after shopping. Overall, the store has gained a loyal customer base that appreciates the quality, freshness, and welcoming atmosphere.
Customization Options
Most Popular Items
Additional Insights
Environment
The store has a cozy, fun, and welcoming atmosphere with a nice location, attractive decor, and even features like a mini claw machine. It is a comfortable place to stop by after shopping.
Cleanliness
The shop is noted to be clean and well-organized, contributing positively to the overall experience.
Unique Elements
The store offers very large drink sizes up to 32oz, customizable sweetness and ice levels, fresh daily-made tea and boba, a rewards program, self-order kiosks, and seasonal fruit flavors like dragon fruit.
Service
The customer service is repeatedly described as top tier, friendly, kind, and very helpful. Several staff members including Janry, Beth, Izzy, Joanna, and Christina are mentioned by name for their outstanding service and knowledge.