Katsubo Tea is a highly praised boba tea shop known for its high-quality, natural ingredients and unique tea selections. Customers appreciate the smooth and delicate flavors of their teas, as well as the variety of drink options including milk teas, fruit teas, and specialty cheese teas. The store offers a cozy and clean environment with friendly and helpful staff, efficient self-serve kiosk ordering, and quick service. Overall, Katsubo is recognized for its excellent beverage quality, welcoming atmosphere, and attention to customer satisfaction.
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Environment
The store is cozy, clean, and family-friendly with a chill atmosphere. Though primarily takeout with limited seating, the vibe is appreciated and includes unique decor elements like samurai themes and music that appeals to younger customers.
Cleanliness
Multiple reviews mention the establishment is clean and well-maintained, contributing positively to the overall customer experience.
Unique Elements
Unique features include high-quality matcha, a variety of cheese teas, availability of toppings like creme brûlée pudding, use of milk alternatives such as oat milk, free stickers for customers, and a modern self-serve kiosk system enhancing convenience.
Service
The staff are described as friendly, helpful, and attentive, often assisting customers with ordering and double-checking drinks. Service is fast and efficient, with options for kiosk or cashier ordering and order calling out when ready.