This store is highly praised for its exceptional quality boba tea drinks and outstanding customer service. The owner and staff are frequently described as kind, friendly, and attentive, creating a welcoming atmosphere for all customers. The ambiance is trendy yet comfortable, with clean and spacious seating areas. Customers appreciate the variety of drink options, reasonable prices, and a genuine dedication to craft and community.
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Additional Insights
Environment
The store has a trendy yet unpretentious vibe with spacious seating, fun photo walls, and board games, making it a comfortable and enjoyable place to visit.
Cleanliness
Reviews consistently mention the store being very clean and well-maintained.
Unique Elements
The owner’s personal engagement, name recognition, chess tournaments, photo walls for social media, and a punch card loyalty program stand out as unique features.
Service
Customer service is repeatedly highlighted as exceptional, with the owner often personally serving and remembering customers by name. Staff are described as friendly, helpful, and professional, contributing to a welcoming environment.