Feng Cha is a highly praised boba tea shop known for its excellent drink quality and friendly, attentive customer service. The store boasts a clean and aesthetically pleasing environment with ample seating, making it a great spot for socializing or studying. Customers frequently highlight the deliciousness of their drinks and desserts, as well as the helpfulness and kindness of the staff. Overall, the establishment provides a welcoming atmosphere with consistently satisfying boba tea experiences.
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Environment
The store features a cozy, aesthetically pleasing design with wooden and pastel tones, plenty of seating, and a clean, neat environment that customers find comfortable for meeting up or studying.
Cleanliness
Frequently noted as very clean and well-maintained, contributing positively to the overall customer experience.
Unique Elements
Reusable sturdy plastic cups that customers repurpose, a large and varied menu including seasonal limited edition drinks, and desserts like Oreo cheese and matcha cake enhance the appeal.
Service
Consistently described as friendly, kind, helpful, and courteous with staff members like Lilly and Cathy receiving special mention for exceptional service.